PraxiNote AI

Privacy Policy

Last updated: December 2024

HIPAA Compliant

Full compliance with healthcare privacy regulations

End-to-End Encryption

All data encrypted in transit and at rest

Transparent

Clear policies on data usage and retention

Minimal Data

We only collect what's necessary for our service

1. Information We Collect

Healthcare Information

PraxiNote AI processes audio recordings of patient-provider consultations to generate clinical documentation. This may include Protected Health Information (PHI) as defined by HIPAA.

Account Information

Name, email address, and professional credentials
Organization affiliation and role
Usage analytics and system performance data
Billing and subscription information

2. How We Use Your Information

Primary Purpose

To provide AI-powered medical transcription and clinical documentation services.

Service Improvement

To improve our AI models and service quality through anonymized, aggregated data analysis.

Compliance

To meet legal and regulatory requirements, including HIPAA, GDPR, and other applicable laws.

3. Data Security & Protection

Encryption

All data is encrypted using AES-256 encryption in transit and at rest. Audio recordings are processed in secure, isolated environments.

Access Controls

Strict role-based access controls ensure only authorized personnel can access PHI. All access is logged and monitored.

Data Retention

Audio recordings are automatically deleted after 30 days. Clinical notes are retained according to your organization's policies.

4. Data Sharing & Disclosure

We do not sell, rent, or share your personal or health information except in the following circumstances:

With your explicit consent
To comply with legal obligations or court orders
To protect the rights, property, or safety of PraxiNote AI, our users, or the public
With trusted service providers who assist in our operations (under strict confidentiality agreements)

5. Your Rights

Under HIPAA and GDPR, you have the right to:

Access your personal and health information
Request corrections to inaccurate information
Request deletion of your data (subject to legal retention requirements)
Restrict processing of your information
Data portability (receive your data in a structured format)
Object to processing based on legitimate interests

6. International Data Transfers

PraxiNote AI operates primarily within the United States and European Union. All data processing occurs in HIPAA-compliant and GDPR-compliant data centers. Any international transfers are protected by appropriate safeguards.

7. Contact Information

For privacy-related questions or to exercise your rights, contact us:

Privacy Officer

Email: privacy@praxinote.ai

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes via email or through our service. Your continued use of PraxiNote AI after such modifications constitutes acceptance of the updated Privacy Policy.