PN
PraxiNote AI

Terms of Service

Last updated: December 2024

Service Agreement

Legal terms governing your use of PraxiNote AI

Professional Use

Designed for licensed healthcare professionals

Limitations

Important limitations and disclaimers

Compliance

Your responsibilities for regulatory compliance

1. Acceptance of Terms

By accessing or using PraxiNote AI ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service, including healthcare professionals, healthcare organizations, and their authorized representatives.

2. Description of Service

Core Functionality

PraxiNote AI provides AI-powered medical transcription and clinical documentation services, including real-time audio transcription, clinical note generation, and EHR integration capabilities.

Professional Tool

This Service is designed as a professional tool to assist licensed healthcare providers in clinical documentation. It is not intended to replace professional medical judgment.

3. User Eligibility & Responsibilities

Eligibility

  • You must be a licensed healthcare professional or authorized representative
  • You must be at least 18 years old
  • You must have the authority to enter into this agreement
  • Your use must comply with all applicable laws and regulations

User Responsibilities

  • Maintain the confidentiality of your account credentials
  • Ensure all transcribed content is reviewed for accuracy
  • Obtain proper patient consent before recording consultations
  • Comply with HIPAA, GDPR, and other applicable privacy regulations
  • Use the Service only for legitimate healthcare purposes
4. Medical Disclaimer
Important

Critical Notice

PraxiNote AI is a documentation tool only. All AI-generated content must be reviewed, verified, and approved by qualified healthcare professionals before use in patient care.

No Medical Advice: The Service does not provide medical advice, diagnosis, or treatment recommendations. All clinical decisions remain the sole responsibility of the healthcare provider.

Accuracy Disclaimer: While our AI strives for accuracy, transcription and documentation may contain errors. Users must review and verify all content before finalizing clinical records.

Professional Judgment: Healthcare providers must exercise their professional judgment and expertise when using AI-generated documentation.

5. Subscription & Payment Terms

Subscription Plans

PraxiNote AI offers various subscription plans with different features and usage limits. Current pricing and plan details are available on our website.

Payment Terms

  • Subscriptions are billed monthly or annually in advance
  • All fees are non-refundable except as required by law
  • Price changes will be communicated 30 days in advance
  • Failure to pay may result in service suspension

Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period.

6. Data & Privacy

Your privacy and the security of patient data are paramount. Our data handling practices are detailed in our Privacy Policy, which is incorporated into these Terms by reference.

HIPAA Compliance

PraxiNote AI operates as a Business Associate under HIPAA. We maintain appropriate safeguards for Protected Health Information (PHI) and comply with all applicable HIPAA requirements.

Data Retention

Audio recordings are automatically deleted after 30 days. Clinical documentation is retained according to your organization's policies and legal requirements.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PRAXINOTE AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

8. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

Upon termination, your right to use the Service will cease immediately. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Berlin, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Berlin, Germany.

10. Contact Information

If you have any questions about these Terms, please contact us:

Legal Department

Email: legal@praxinote.ai